Alessandra D'Erasmo, Head of the Referential Data Business Unit at Fundsquare, talks about the behind-the-scenes of her day-to-day job.
I joined the Luxembourg Stock Exchange Group as a receptionist in 2000 – I first worked as a Secretary and then became Assistant to the IT Director. As I was looking for a new challenge, I joined Finesti in 2012 – which then became Fundsquare in 2013 – as an Officer in the Referential Data Business Unit. In 2017, I was promoted Head of the department.
Head, Referential Data
Our two main objectives are maximizing the volume of our fund database without compromising on the data quality.
Referential Data is the in-house database – It contains all the reference information, including dynamic and static data, as well as documents for all the investment funds we process at Fundsquare.
Prior to launching a fund, throughout its life cycle and, and up until it's redemption, we collect, verify, and update the fund’s information in our database.
Our two main objectives are to maximize the volume/size of our fund database without compromising on the quality of data.
We are Fundsquare's gateway to our clients – As we are involved in operations from the very start and at all levels of the financial information chain. In practical terms, we process approximately 400,000 financial instruments, i.e. the funds themselves, as well as their sub-funds and share classes.
We manage approximately 1000 data for each vehicle, with around 15 million dynamic data. In 2020, we have collected more than 3 million documents (prospectuses, reports, notices, fact sheets, KIIDS...).
Therefore, we need to ensure the highest levels of quality and reliability – As this data originates from a variety of sources, we need to make sure they are accurate and certified correctly. This is my biggest responsibility!
My day-to-day is precisely to ensure that the data quality is consistent, qualified, and accurate. Every day, my team and I work to verify and control this information, and to respond as quickly and as accurately as possible to our customers' requests.
Our normal workday starts with checking and updating the data in the system. Towards the end of our day, we mainly focus on making sure that all queries from our clients have been duly answered.
We strive to be more reactive and responsive – We have very strict and precise rules concerning data collection and verification. Our monitoring approach is therefore based on alerts we receive from our systems, as well as on the traditional 4-eye principle. We also receive daily reports that list all information discrepancies, which we then correct in our database.
My role is also to listen to, and to gather feedback from both Management and my team - This helps to nurture dialogue, while sharing all relevant information and points of view, in order to constantly improve our processes and projects.
I believe that transparency and information sharing are essential for everyone to move in the same direction. These are the keys to the success of our business.
Head, Referential Data
We learn from our different
cultures and experiences, as well as from new situations which we might encounter on a daily basis. We should always keep in mind that we are
human beings and bring a lot of value to the business.
My team is a very good example of our diversity – In total we are 15; 7 women and 8 men. This is a very good balance. The team also includes Moroccan, Congolese, Italian, French, Belgian, Spanish, Canadian, and Luxembourgish origins and citizens... Myself, I am from Italian origins born in Luxembourg
We try to learn from our different cultures and experiences, as well as from new situations which we might encounter on a daily basis. We should always keep in mind that we are not robots but human beings and bring a lot of value to the business.
If I am today 'Head of', it is also thanks to my team – They have accepted that I, as a former colleague of theirs, have become their manager. Without them, I would not have reached my current level. I want to make that clear! Since the start, my colleagues were always present and patient. They supported me in my suggestions and decisions, so that I could take on and master my new duties.
I am therefore very happy to have accepted this challenge 4 years ago. I am also proud to be where I am today.
Management also supported me – By answering all the questions I might have had on the job, and by helping me to dispel any doubts. They also provided me allow with in-house training sessions, as well as personal coaching sessions that addressed topics such as team management, assertiveness or speaking in front of an audience.
Management provided me with concrete advice that I could immediately put into practice.
I think our activity is an essential part of Fundsquare's value chain – Without the Referential Data Business Unit, there would certainly be no set up or data.
Data is our raw material and Fundsquare's entire "raison d'être". Without data, other services would not be able to operate.
Head, Referential Data
Every day, we strive to provide the best quality of information as well as all possible responsiveness, by challenging our practices and processes.
Every day, we strive to provide the best quality of information – As well as all possible responsiveness, by challenging our practices and processes. We also try to innovate with the goal to always be more efficient. This also helps to improve our value chain. All this thanks to the support of a robust IT infrastructure, our attentive IT teams, our meticulous analysts and, above all, our exceptional operational teams.
My team and our missions also serve Fundsquare's vision and mission – Our work and reputation are based on the best data quality that serve our clients in their own activities and decision-making processes.
Our clients are the key to Fundsquare's future. We have to offer our clients and partners the highest standards of service and provide them verified and certified information.
Outside of my job at Fundsquare, I like to stay active in my spare time – I love to be with my family and to cook. I also love sports and art.